If you have purchased an article at loja.sacoplex.pt you have a period of 14 days to return your order. You may do so provided that the article is in the same condition as it was sold, in original packaging and accompanied by all the accessories that are part of it. You can do it as follows:
Contact our Customer Service Line 234 721 927 for information on shipping procedures.
Note: Never ship the item to Sacoplex without prior contact with the Customer Service Line.
1. Articles with no sign of use;
2. Return of the complete article and original packaging in perfect condition;
3. Return Deadline: Up to the 14th consecutive day from the day of delivery.
If you notice any anomaly or damage caused by the transport of the article you ordered, you must notify our service line (234 721 927).
In the case of a return, the refund of the value of your purchase will be made after the confirmation of the fulfilment of the conditions of return described above, and Sacoplex has a period of up to 14 days to that effect from the moment the product is received in the warehouse.