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Privacy Policy

The new General Data Protection Regulation establishes a more comprehensive definition of the concept of personal data. Personal data is any information, regardless of its nature and the format in which it appears, able to identify a person. The following are examples of personal data processed by Sacoplex:


Personal Data Categories
Examples
Identification and Contact Information
Name, ID number, tax identification number (NIF), age, date of birth, telephone contact, email, address, payment details, etc.
Relationship with Sacoplex
Track record of products and services you searched for and bought
Profile
Tastes, interests and preferences in your relationship with Sacoplex

The entity responsible for the processing of your personal data is Sacoplex - Comércio de Embalagens, Lda., referred to as Sacoplex.

At Sacoplex we process your personal data with your consent, when you make a purchase or when you use our website. This processing can be done orally, in writing or through our website.

Sacoplex guarantees that your personal data are processed only for the purposes that have been communicated to you and are not used for any other purpose.

Thus, we treat your personal data to guarantee the quality of the service that we provide you and to be able to respond better to your needs. Some examples of purposes for which we may use your data are (non-exhaustive list):


Purpose
Examples
Direct Marketing
To inform you of news, opportunities and promotions that may interest you
Customer Management
To send you your online purchases to your home without you having to go to our shop

These are the circumstances that allow us to process your personal data:

Your express consent

in writing, for example, for direct marketing purposes, so that you receive emails or SMS messages sent by Sacoplex

The performance of a contract

that you entered into with Sacoplex, such as a purchase and sale agreement of products purchased from Sacoplex.

The fulfilment of a legal obligation

Sacoplex’s legitimate interest

for example, for the purpose of improving the quality of the service provided

Sacoplex undertakes to treat your personal data in a manner that guarantees the confidentiality, security and protection of such data against its unauthorized or unlawful treatment and against its loss, destruction or damage.

Sacoplex keeps your personal data only for the period of time strictly necessary to perform the purpose for which it collected them or, as the case may be, until you exercise your right to object or right to erasure. After this conservation period, Sacoplex eliminates your personal data.

Whenever necessary, Sacoplex may transmit your personal data to third parties - Sacoplex’s partner companies, for example, freight carriers - solely and exclusively for the purpose of performing a service it has hired, such as the home delivery of a product. Your personal data may also be communicated, in compliance with the law, to State entities, such as the Tax Authority.

Rights
In what they consist
Right to access
You can obtain confirmation of your personal data processed by Sacoplex, as well as the respective information about the purposes of the processing or the conservation periods of this data.
Right to rectification
You can ask for incorrect or incomplete personal data to be rectified.
Right to erasure
You can ask for the deletion of your personal data, provided there are no legal requirements for its conservation.
Right to data portability
You can receive the personal data you have provided to us in a structured manner in an automatic reading digital format.
Right to object
You can object or withdraw your previously given consent to the processing of your personal data.
Right of restriction of processing
You can ask for the restriction of the processing of your personal data in the form of:
1. Suspension of processing;
2. Restriction of the processing scope to certain categories of data or processing purposes.
Right not to be subject to automated individual decision-making
You can ask not to be subject to any decision made solely on the basis of automatic processing.